Business Leader

3 weeks ago


Cirencester, Gloucestershire, United Kingdom The Fleece Full time

Job Title: General Manager

About the Role:

We are seeking a highly skilled and experienced General Manager to lead our team and drive business success. As a General Manager, you will be responsible for overseeing the day-to-day operations of our business, ensuring exceptional guest service and hospitality, and maintaining high standards of food and drink quality.

Key Responsibilities:

  • Lead and motivate a diverse team to deliver warm hospitality and exceptional guest service
  • Develop and implement business plans to meet sales and profit targets
  • Manage payroll budgets and rotas to ensure efficient operations
  • Maintain and report on all business records as required
  • Take responsibility for all business operations when on shift and ensure the team can operate in your absence
  • Focus on improving team performance and achieving targets
  • Be hands-on with F&B service, looking after guests and managing room bookings and enquiries

Requirements:

We are looking for a proactive and good communicator who can collaborate with senior leaders and share best practices. You will need business acumen and experience with preparing P&Ls, as well as the ability to set and deliver ambitious budgets. Coaching and mentoring skills are essential, and experience of delivering technical training and development content would be beneficial.

What We Offer:

  • A competitive salary, negotiable dependent on experience
  • Wagestream - the ability to access up to 40% of your wages as you earn them each week
  • 28 days annual leave (rising to 33 after 5 years' service)
  • Health cash plan
  • Generous employee discounts
  • Employee Assistance Programme
  • Enhanced maternity and paternity pay
  • Apprenticeships available
  • Life assurance
  • Bespoke training programmes accessible to all
  • An engaging & supportive work environment

About Us:

Thwaites was established in 1807 and remains a family-run business. We have Hotels, Inns, Pubs, and a Brewery, and are focused on providing superb hospitality in outstanding properties in great locations.


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