London Transport Museum Admin Assistant
6 days ago
We are seeking an experienced Operations and Resourcing assistant to join our team at the London Transport Museum. As a key member of our operations team, you will be responsible for managing the contact centre and reception, providing a high-quality service to all customers and stakeholders.
The successful candidate will have excellent administrative skills, including data entry, record-keeping, and communication. They will also have experience working operationally in a leisure or heritage facility subject to a regulatory licensing regime.
Key Responsibilities- Provide exceptional customer service to all customers and stakeholders.
- Manage the contact centre and reception, including answering phone calls, taking bookings, and responding to enquiries.
- Assist with administration of the department, including resourcing temporary Museum events, staff for the Museum, space bookings, and compiling visitor figures.
The ideal candidate will have a strong attention to detail, excellent communication skills, and the ability to work well under pressure. They will also have a good understanding of IT systems, including MS Office Suite, especially MS Excel.
What We Offer- A competitive salary of £24,250 - £25,600 per annum.
- Free travel on TfL services plus benefits.
- Final Salary pension scheme.
- 30 days annual leave plus public and bank holidays.
- Tax-efficient cycle-to-work programme.
We are committed to equality, diversity, and inclusion, and we are a disability confident employer who guarantees an interview to any disabled candidate who meets all of the essential criteria.
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