Technical Expert
3 days ago
**Job Description:**
We are seeking an experienced Cloud Contact Center Specialist to join Insight International (UK) Ltd.
The successful candidate will be responsible for managing the collections and agents daily call scheduling and performance monitoring of our Outbound Dialer function.
**Key Responsibilities:
- Manage the collections and agents daily call scheduling and performance monitoring.
- Ensure seamless integration with our cloud-based infrastructure.
**Required Skills and Qualifications:
- Experience with Alvaria CX products or similar.
- Knowledge of cloud contact center infrastructure.
- IT Ops support knowledge in contact centers.
**Estimated Salary:** £45,000 - £60,000 per annum, depending on experience.
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