Service Delivery Lead

3 weeks ago


Hertfordshire, United Kingdom PIE Recruitment Full time

We are seeking an experienced Service Delivery Lead to join our client's team in Hertfordshire. In this role, you will be responsible for leading the customer services division, developing and implementing strategies to improve customer satisfaction, and managing a team of customer services staff.

The ideal candidate will have a strong background in customer service, team leadership, and process improvement. They will be self-motivated, proactive, and comfortable working in a fast-paced environment.

You will have the opportunity to work with a talented team, develop your skills and knowledge, and make a real impact on the growth of our client's business.

Estimated Salary: £34,000 - £38,000 per annum

Key Qualifications
  • Proven experience in customer service and team leadership
  • Strong communication and interpersonal skills
  • Able to work independently and as part of a team
  • Highly organized and efficient with attention to detail


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