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Deployment Technician

1 month ago


Colchester, Essex, United Kingdom University of Essex Full time

About the Role

The University of Essex is seeking a skilled 1st Line Deployment Technician to join their IT Customer Experience group. As a key member of the Learning Environments and Technical Systems team, you will be responsible for deploying, installing, maintaining, and replacing technologies that support teaching and learning.

Key Responsibilities

  • Deploy and install IT equipment, including PCs, multifunctional printers, and teaching room technologies.
  • Maintain and repair existing equipment to ensure optimal performance.
  • Collaborate with the team to deliver major University-wide projects and live events, such as Graduation.
  • Develop and maintain good working relationships with colleagues and stakeholders.
  • Provide excellent customer service and communication skills.

Requirements and Qualifications

To be successful in this role, you will need:

Strong communication and customer service skills.Exceptional attention to detail and organizational skills.Ability to work in a fast-paced environment and manage deadlines.Experience working with IT equipment in an enterprise environment.

What We Offer

The University of Essex offers a competitive benefits package, including a generous pension scheme, flexible working arrangements, and access to training and development opportunities.

About the University

The University of Essex is a cosmopolitan institution that values diversity and internationalism. We are committed to creating an inclusive environment that supports the well-being and success of all staff and students.