Senior Property Manager

4 weeks ago

London Area, United Kingdom Capstone Property Recruitment Full time

Senior Property Manager

Capstone Property Recruitment is seeking a highly skilled Senior Property Manager to join our Asset Services team. This is a senior leadership role in a dynamic and expanding team, dedicated to fostering local communities through exceptional property management and delivering outstanding service to occupiers, visitors, and the wider community.

Key Responsibilities:

  • Oversee and manage a diverse portfolio of mixed-use properties, providing strategic guidance and leadership to on-site teams, including Facilities Management and Accounts, to ensure seamless service delivery.
  • Collaborate with clients, professional teams, and key stakeholders to meet key performance measures, including service charges, arrears management, turnover rents, and data management.
  • Lead on property acquisitions, disposals, and transitions in and out of management, coordinating due diligence and liaising with investment teams.
  • Act as the key point of contact for high-profile clients, chair client meetings, and address complex occupier queries, ensuring a proactive and solution-focused approach.
  • Drive environmental management initiatives, green plans, and sustainability strategies across the portfolio, aligning with broader organisational ESG goals.
  • Monitor and ensure compliance with all regulatory requirements and contract obligations, with a focus on delivering operational excellence and value-added services.
  • Contribute to and lead business development initiatives, including identifying growth opportunities, expanding client relationships, and driving marketing and operational efficiencies.
  • Conduct regular site inspections to ensure properties are well-maintained and aligned with client expectations and organisational standards.

Requirements:

  • A minimum of 5+ years of experience in commercial property management, with a proven track record of managing complex portfolios and delivering results.
  • Strong leadership and management experience, with the ability to oversee teams and build effective relationships with senior clients and stakeholders.
  • In-depth knowledge of commercial property management practices, including service charge management, arrears collection, and performance reporting.
  • Experience in managing sustainability and environmental initiatives within a property management framework.
  • Excellent communication, client management, and interpersonal skills, with the ability to work independently and drive outcomes in a fast-paced environment.
  • Strong IT skills, with proficiency in property management software (e.g., Yardi Voyager), Microsoft Office Suite, and data management tools.
  • Full UK driving licence and access to a car for regular property visits.

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