Commercial Support Team Lead

2 weeks ago


Peterborough, Peterborough, United Kingdom Bauer Media Group Full time

Job Overview:

We are seeking an experienced professional to join our Central Operations team as a Digital Billing Specialist. In this role, you will support our sales teams in processing billing checks, confirming orders, and providing system support.

Main Responsibilities:

  • Process billing checks throughout the month
  • Confirm orders on the sales system for cross-platform campaigns
  • Provide system support and query resolution to agency teams
  • Bridge between agency and corporate services on credit, debt, and billing queries
  • Provide ad-hoc revenue performance reports for finance related to billing
  • Governance of processes for agency billing
  • Bridge between sales systems and invoicing systems
  • Monitor and report on key KPIs related to billing efficiencies and discrepancies
  • Own customer management process for advertising

About You:

We are looking for someone with good working knowledge of Excel, analytical attention to detail, and the ability to manage varied workloads and deadlines. A proactive attitude, team-orientated style, excellent communication skills, and self-motivation are essential.

Salary: £42,000 - £52,000 per annum

Benefits:

  • 25 days holiday + bank holidays + 2 volunteer days
  • Internal Bauer Academy - wide range of learning opportunities
  • Opportunity to buy additional holiday
  • Enhanced maternity and paternity pay
  • Company pension
  • Cycle to work scheme, tech loan scheme, and group discounts for healthcare insurance
  • Discounted subscriptions on Bauer publications (50%)
  • Thrive initiatives - wellbeing at Bauer
  • Opportunities to contribute to belonging@Bauer and sustainability initiatives
  • Discounted high street vouchers


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