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Bar Operations Manager
2 months ago
**Job Summary:**
We are seeking an experienced Bar Manager to lead our bar team at Roehampton Club. As a key member of our Food and Beverage team, you will be responsible for the management and development of our bar operations, ensuring exceptional member service and high standards of quality.
Key Responsibilities:
- Manage the operation of the Club bars and catering venues to ensure that the agreed operational and service standards are maintained.
- Management of the liquor stock, ordering procedures, stock rotation and weekly/monthly stock takes.
- Cellar management to liaise with our suppliers and ensure that the Bar cellars and equipment are well maintained.
- Create incentive schemes to engage the team to deliver the required standards of member service and special promotions.
- Responsible for the recruitment, induction, and training of the bar team.
- Ensure and deliver high standards of member service and quality.
- Management of the EPOS system.
- The development and innovation of offers throughout the Club to meet the needs and demands of the membership.
- Ensure the Club always meets Health and Safety and Food Safety Management requirements.
- Ensuring efficient delivery of any other tasks requested by the F&B Manager.
- Assist with the set-up and management of functions and meetings.
- Liaise with the Kitchen and FOH teams to maintain good relationships and quality control.
- Attend daily and weekly briefings as requested by Management.
Requirements:
- Varied experience at management level, in similar high-profile, high-turnover sites.
- Experience of managing all aspects of staff, including permanent and casual staff contracts.
- Exceptional member care skills, including respecting external guests.
- Intermediate food and hygiene qualifications and Level 3 food safety; able to demonstrate an in-depth knowledge of both Health and Safety and hygiene.
- Understanding of stock control and EPOS systems.
- Excellent communicator, both verbal and written.
- Can deal with complaints where appropriate and refer these to the F&B Manager when necessary.
- Calm under pressure and a positive attitude at all times.
- A particular attention to detail at all times.
- Proven ability to motivate, lead, and manage a large team.
Benefits:
- Overtime given as time in lieu.
- Staff Fund of £550 paid twice yearly after qualifying period.
- 30 days annual leave (including bank holiday plus 2 additional life leave per annum).
- Meal whilst on duty.
- Uniform.
- Generous Referral scheme.
- Up to 15% company pension after a qualifying period.
- On-site parking.
- Use of Clubs sports facilities on working day following qualifying period.
- Staff classes including tennis, golf, pickleball, Art.
- Employee Assistance Programme and mental health support.
- Death in Service of 4 x salary.
- Ongoing training and development.
- Career pathway.
