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Senior Technical Engineer

2 months ago

London, Greater London, United Kingdom Johnson Controls Full time

Job Summary:

We are seeking a highly skilled Senior Technical Engineer to join our team at Johnson Controls. As a key member of our technical support team, you will be responsible for providing 2nd line support for field engineers and clients, ensuring the smooth operation of digital CCTV and associated electronic security systems.

Key Responsibilities:

  • Support and maintain IP Access Control systems, including single, multisite, or enterprise setups.
  • Expand your proficiency in audiovisual systems, encompassing audio/video recorders, video walls, and displays.
  • Manage a diverse customer base, ensuring seamless operation either remotely or through onsite engagement.
  • Regularly communicate with the Technical Services Manager, Service Administration team, and UK Service Manager to update on progress and seek support as needed.
  • Oversee security systems across our corporate clients UK and EMEA portfolio, aiming for peak performance and minimal business impact or service disruptions.
  • Facilitate specialist subcontractors during planned/reactive maintenance and other engineering tasks.

Requirements:

  • Proven experience in a Senior Technical Engineer or Systems Engineer role in a corporate environment.
  • Strong background in CCure 9000 and M&E building maintenance/electrical infrastructure services.
  • Extensive knowledge of Video Surveillance Systems, CCTV, intruder systems, and networking and server technology.
  • Experience in electrical AP standard working processes and procedures.

What We Offer:

As a Senior Technical Engineer at Johnson Controls, you will have the opportunity to work with cutting-edge technology and renowned brands, paving the way for endless career opportunities, locally and globally.