Content Manager

3 weeks ago

London, Greater London, United Kingdom Chip Full time
About the Role

We are seeking a highly skilled Content Manager to join our team at Chip, a leading wealth app. As a Content Manager, you will be responsible for crafting effective copy for our app and other marketing channels.

This is a unique opportunity to work with a fast-growing fintech startup, building a wealth app for our community. You will be part of a creative and diverse team of 160, working closely with UX designers, developers, and product teams.

Key Responsibilities
  • Own the content production and management for all of Chip's savings products, from the Cash ISA to our easy-access account
  • Produce copy for all touchpoints, from emails and blogs, to in-app and website copy
  • Own testing and optimising performance of copy
  • Work closely with CRM Managers, brand and UX designers to take concepts from ideation to execution
  • Help build out new products and features
  • Attention to detail and be the wordsmith for the Chip app
  • Contribute to wider creative and strategic discussions within the marketing team
  • Owning all copy in the app and website and making sure it's on brand with consistent messaging
  • Building an extensive content library of guides/blogs/landing pages, both in the app and on the website
Requirements
  • Extensive experience writing B2C copy
  • Financial, tech, editorial or agency background
  • A background working with regulated industries (in-house, or for an agency) and an understanding of financial compliance
  • You have worked closely with UX designers, developers and product teams
  • Experience working with apps, or complex customer journeys/forms
  • Someone with attention to detail, and knows the correct place to put a comma
  • Have maintained large content libraries, with strong editorial skills
  • Portfolio that demonstrates an ability to write copy that 'sells'
  • Confident working with collaborative design software (eg. Figma)
  • Extensive experience maintaining a website and using a variety of CMS tools (bonus points if you've used Braze)
What We Offer
  • £35,000 - £40,000 per annum
  • Discretionary share option bonus
  • Workplace pension scheme
  • Private medical insurance (medical history disregarded)
  • Employee Assistance Programme
  • Cycle to work scheme
  • Season ticket loan
  • Free ChipX subscription for UK-based employees
  • We are an equal-opportunity employer and value diversity
  • Flexible working arrangements
  • Unlimited holiday (policy not to count)
  • Annual £1500 Personal Learning Allowance
  • £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing
  • Company laptop
  • Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup

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