Restaurant Service Leader
6 days ago
We are seeking an experienced and charismatic Restaurant Service Leader to join our team at The Cinnamon Collection. As a leader in the front-of-house, you will be responsible for delivering exceptional service while overseeing the smooth operation of the wait staff.
About the Role:
- Lead with Excellence: You will be responsible for delivering first-class service while overseeing the wait staff to ensure a seamless dining experience. Your leadership will inspire the team to go above and beyond for every guest.
- Enhance the Guest Experience: With your deep knowledge of our menu and passion for hospitality, you will provide personalized recommendations, manage special requests, and ensure every guest leaves delighted.
- Support Front-of-House Operations: You will work closely with the management team to ensure smooth service, manage bookings, and handle any guest issues swiftly and professionally.
- Mentor the Team: You will train and coach junior wait staff, sharing your expertise in customer service, menu knowledge, and operational efficiency.
- Uphold High Standards: You will ensure that service runs smoothly, from setting tables to managing guest flow, while maintaining high standards of cleanliness and presentation.
What We're Looking For:
- Experienced & Professional: You have worked in high-end restaurants before and have a deep understanding of what it takes to deliver impeccable service.
- Natural Leader: You are confident, approachable, and love motivating a team. You lead by example and inspire those around you to deliver their best.
- Customer-Focused: You have a passion for creating memorable guest experiences. You know that every detail counts, from a warm welcome to personalized recommendations.
- Organised & Efficient: In a fast-paced environment, you stay calm, manage your time well, and ensure everything runs smoothly.
- Knowledgeable About Food & Wine: You have a passion for great food and an understanding of wine pairing that enhances the dining experience.
Salary: £30,000 - £40,000 per annum
Benefits:
- Grow with Us: From day one, we invest in your development. With tailored training and clear pathways for progression, your journey from Assistant Manager to General Manager—or even Operations Manager—starts here.
- Rewards That Matter: Enjoy a performance-based bonus scheme, exclusive discounts on dining with us, and access to savings at thousands of retailers through our BRG Spark App.
- Well-being at Your Fingertips: From advanced pay access with Wage stream to comprehensive healthcare support and free financial advice, we take care of our team like family.
- Flexible Working: We know life is full of surprises, so we offer flexible working opportunities to help you balance it all.
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