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Housing Management Specialist

2 months ago

Cardiff, Cardiff, United Kingdom 1-Tom-Plumber Tulsa Full time
Job Opportunity: Neighbourhood Officer

We are seeking a skilled and compassionate Neighbourhood Officer to join our team at Linc. As a key member of our housing management service, you will play a vital role in ensuring the provision of high-quality housing services that prioritize the needs and well-being of tenants.

About the Role

This is a 6-month fixed-term contract, and you will be based at our Head Office (CF24 1GG). However, the role is community-based, and you will be required to travel to various locations. You will be responsible for delivering a high-quality, person-centred housing management service, working closely with tenants, colleagues, and other stakeholders to foster stable and sustainable communities.

Key Responsibilities
  • Deliver a high-quality, person-centred housing management service, prioritizing the needs and well-being of tenants.
  • Work closely with tenants, colleagues, and other stakeholders to foster stable and sustainable communities.
  • Develop and maintain effective relationships with tenants, colleagues, and other stakeholders.
  • Provide support and guidance to tenants, addressing their housing-related issues and concerns.
  • Contribute to the development and implementation of housing management policies and procedures.
Requirements
  • Relevant housing qualification or the ability to demonstrate housing knowledge and experience.
  • Sound knowledge and application of housing law, housing issues, and legislation, including the Renting Homes Wales Act.
  • Understanding of compassionate and modern housing management methodologies, such as restorative approaches, psychologically informed environments, and trauma-informed service models.
  • IT literate with the ability to use a range of software and systems.
  • Understanding and experience of Equality and Diversity in service delivery.
What We Offer
  • Wellbeing support.
  • Dedicated learning and development team.
  • Free DBS.
  • Onsite parking.
  • 26 Days Annual leave per annum (pro rata), plus bank holidays.
  • Excellent work-life balance.
  • Agile working.
  • Essential Car User Allowance.
  • Perkbox discounts.

We offer a competitive salary, excellent benefits, and a supportive work environment. If you are a motivated and compassionate individual with a passion for housing management, we encourage you to apply for this exciting opportunity.