Technical Support Specialist

3 weeks ago


Swynnerton, Staffordshire, United Kingdom Morgan Sindall Group Plc Full time

**About Morgan Sindall Group Plc**

Morgan Sindall is a progressive and ambitious company, one of the most successful within the UK construction and infrastructure industry.

We provide national construction and infrastructure services to private and public sector customers across various markets. Our teams work within the energy and water sectors helping customers make the most of their existing assets as well as building new assets to continually improve the UK's energy and water infrastructure.

We are committed to providing our employees with opportunities for growth and development. With a comprehensive range of benefits, including generous holiday entitlement, flexible working, and mentoring programmes, we support our employees in achieving their goals.

**Job Title:** Technical Support Manager - Overhead Lines

**Location:** National (Swynnerton / Rugby)

**Estimated Salary:** £55,000 - £65,000 per annum

We have a fantastic opportunity within our Energy business for a Technical Support Manager within the Overhead Lines department.

The Technical Support Manager role will work as part of the technical support team, supporting the pre-construction, training, resourcing, and methodology departments.

  • Provide technical support and insight to our tender teams
  • Work with the management team in developing a suite of Construction Work Instructions and ensuring these are communicated to the project teams.
  • Maintaining a digital library of Construction Work Instructions
  • Assist the training department in ensuring the correct competencies are in place for our skilled workforce
  • Identifying gaps in competence and arranging the necessary training to ensure full compliance with company and client procedures.
  • Carrying out on-site competency assessments of our workforce to keep competence up-to-date
  • Support the Management Team in the development and maintenance of a competency framework for our workforce
  • Carrying out on-site audits on live schemes to ensure compliance with legislation and company procedures
  • Provide coaching and support to project teams on competency and Work Instructions as required.
  • Support in the review and update of company procedures aligned to client expectations

**Requirements:

  • CITB Site Management or equivalent Electrical qualification
  • NVQ Management Level 3 or equivalent (preferable or working towards)
  • CSCS Accreditation

**Benefits:** Generous holiday entitlement, flexible and adaptable working, family-friendly policies, mentoring programmes, contributory pension scheme, annual bonus scheme, recognition scheme, long service awards, car scheme, private medical insurance (if applicable), share-save scheme, discounts, cycle to work, gym membership, and more.

Morgan Sindall is an equal opportunities employer and has been accredited with the Positive About Disabled People 'Two Ticks' accreditation. We are unable to employ anyone who does not have the legal right to live and work in the UK.



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