Front of House Team Leader

2 months ago

Burgess Hill, West Sussex, United Kingdom Stonegate Group Full time

Job Summary

We are seeking an experienced Team Leader to join our team at Stonegate Group. As a Team Leader, you will be responsible for supporting and coaching your team to deliver exceptional guest experiences.

Key Responsibilities

  • Support and coach your team to achieve high standards of customer service and quality.
  • Work closely with the management team to develop and implement strategies to drive business growth and improve customer satisfaction.
  • Ensure that all team members are aware of and adhere to company policies and procedures.
  • Create a welcoming and inclusive atmosphere for our guests.

Requirements

  • At least 18 years old, as this role involves the sale of alcohol.
  • Experience in a similar role, preferably in the hospitality industry.
  • Excellent communication and leadership skills.
  • Able to work flexibly, including evenings and weekends.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career development and progression.
  • A fun and dynamic work environment.
  • Discounts on food and drink, as well as other perks and benefits.

About Us

Stonegate Group is a leading operator of pubs, bars, and late-night venues in the United Kingdom. We pride ourselves on delivering exceptional guest experiences and creating a welcoming atmosphere for our customers.

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