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Financial Promotions Administrator for LSL Property Services Plc

1 month ago


Solihull, Solihull, United Kingdom LSL Property Services Plc Full time
Job Overview

We are seeking an experienced Financial Promotions Administrator to join our team at LSL Property Services Plc. As a key member of our financial promotions function, you will play a vital role in delivering a world-class experience for brokers in achieving their financial promotions objectives.

About the Role

This is an exciting opportunity for a skilled administrator to provide expert support to internal and external stakeholders, with a specific focus on business stationery and social media licencing. You will be responsible for ensuring all financial promotions are compliant, adhering to FCA rules and guidelines, and following B2B and B2C approval processes.

Main Responsibilities
  • Provide guidance to advisers on financial promotions compliance, ensuring the customer is at the heart of everything we do.
  • Update relevant policies and procedures as necessary, reflecting changes in the market.
  • Lead the assessment and approval of AR business stationery.
  • Manage the social media licencing process, including day-to-day management of function record keeping and assessment/approval of individual licence applications.
  • Oversight of Financial Promotions Outlook inbox, ensuring timely acknowledgement of submissions and assignment distribution of approved promotions to consultants.
  • Maintain Toolbox department registers, demonstrating SLAs are met, including approval notifications and KPIs for management information.
  • Work with colleagues to develop sales and marketing materials supporting key business objectives.
  • Provide timely and accurate MI and data for regular review.
  • Identify risks and opportunities within your workload, highlighting them to ensure continuous development and risk mitigation.
  • Support the wider team where required, undertaking additional ad-hoc duties as needed.
Requirements

To succeed in this role, you will need:

  • General knowledge of FCA regulation, including TCF.
  • A desire to learn and grow with the role and regulatory requirements through on-the-job training and self-study.
  • Attention to detail.
  • Ability to work under pressure and meet tight deadlines.
  • Good communication skills (written and verbal).
  • Ability to deal with difficult conversations.
  • Excellent organisational skills.
  • Good level of English and grammar.
  • Ability to gather, analyse, and evaluate facts, preparing management information.
  • Ability to act with discretion.
  • Computer literacy with Microsoft Office.
  • Ability to work unsupervised.
  • Good project management skills.
  • Prior experience in the financial services sector (preferably minimum 1 year).
  • Experience of high-quality service delivery when dealing with customers.
  • GCSE standard education.
  • Ability and desire to obtain regulatory qualifications (e.g. CeMAP).
What We Offer

In return, we offer:

  • An estimated salary of £23,000 - £25,000 (dependent on experience), negotiable.
  • A circa 50/50 split between working from home and our offices in Birmingham Business Park, Solihull.
  • A Monday to Friday, 9am to 5pm schedule.