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Lettings Consultant

2 months ago


Birmingham, Birmingham, United Kingdom Home Made Full time
About the Role

We are seeking a highly motivated and results-driven Lettings Advisor to join our team at Home Made. As a Lettings Advisor, you will play a vital part in developing face-to-face relationships with our customers and delivering high-quality offers on marketed properties.

Key Responsibilities
  • Work with our large Build to Rent portfolios and conduct viewings with prospective renters on a daily basis.
  • Provide strong customer service to prospective renters prior, during, and post viewings.
  • Showcase your knowledge and expertise by highlighting the unique qualities of our properties.
  • Diligently and comprehensively record data for client reporting.
  • Work in partnership with our Account Management teams and Operations teams to get the best out of our properties and operating processes.
  • Head down to our office on a quarterly basis to connect with the wider team for training and team events.
About You
  • You enjoy the world of sales and embrace a customer-first mentality.
  • Strong communication skills, professional and personable.
  • A self-starter who is driven to succeed and loves hitting targets.
  • You're a quick thinker and capable of assessing a customer's needs.
  • Possess fantastic organisational skills so you can manage and prioritise your time/tasks effectively.
Benefits of Working with Us
  • Enjoy 24 days of annual leave plus your birthday off.
  • Dive into employee perks, including store discounts and more.
  • Participate in yearly Half Day Charity Day and engaging office social events.
  • Office Social Events (Summer and Winter Parties).
  • Culture Club: Running Club, ad hoc events for notable dates (St. Patricks day, Diwali, Movember), Meditation Sessions, Mental Health Champions, CSR opportunities.
  • Elevate your skills through our Learning and Development Programme.