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East Midlands Region Membership Administrator
2 months ago
About this role
UNISON's East Midlands Region is seeking a highly skilled and experienced administrative professional to join our Regional Secretary's Organising Team. As a key member of the team, you will be responsible for providing administrative support to the Regional Secretary and other team members, ensuring the smooth operation of the region's membership and finance functions.
Key responsibilities
- Providing administrative support to the Regional Secretary and other team members, including preparing reports, managing databases, and maintaining accurate records.
- Assisting with the processing of membership applications, renewals, and terminations, ensuring accurate and timely processing.
- Managing the region's membership and finance systems, including ORCA and other ICT packages.
- Providing excellent customer service to members, responding to queries and resolving issues in a timely and professional manner.
- Working collaboratively with other team members to achieve regional objectives and goals.
Requirements
- Proven experience in administrative roles, with a strong background in membership and finance administration.
- Excellent communication and interpersonal skills, with the ability to work effectively with members, staff, and external partners.
- Strong analytical and problem-solving skills, with the ability to interpret financial data and make informed decisions.
- Proficiency in Microsoft Office suite and other ICT packages, including ORCA.
- Knowledge of trade union principles and objectives, with a commitment to promoting the values and goals of UNISON.
What we offer
As a member of our team, you will have the opportunity to work in a dynamic and supportive environment, with a range of benefits and opportunities for professional development. We are committed to promoting diversity and inclusion, and welcome applications from candidates from all backgrounds.
