Apprenticeship Relationship Manager

2 weeks ago


Poole, Poole, United Kingdom Saltus Full time
About the Role

We are seeking a highly skilled and motivated individual to join our team as an Apprenticeship Relationship Manager. As a key member of our client services team, you will play a vital role in delivering exceptional customer service and ensuring the smooth operation of our client relationships.

Key Responsibilities
  • Manage a portfolio of clients, providing timely and effective support to ensure their needs are met
  • Collaborate with our advisory team to deliver high-quality client service and support
  • Develop and maintain strong relationships with clients, understanding their goals and objectives
  • Contribute to the development and implementation of client service strategies and initiatives
  • Provide administrative support to the advisory team, including data entry and record-keeping
Requirements
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues
  • Proven ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously
  • Strong organizational and time management skills, with attention to detail and ability to meet deadlines
  • Good knowledge of CRM systems and financial services industry
  • Ability to work in a hybrid environment, with flexibility to work from home and in the office
What We Offer
  • Competitive salary range of £26,000 - £32,000, depending on experience
  • 28 days' holiday, plus bank holidays, life assurance, income protection, and pension
  • Flexible benefits platform, including private medical insurance and health and wellbeing programme
  • Opportunity to work in a dynamic and supportive team environment


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