Technical Support Specialist
4 weeks ago
About the Role
We are seeking a highly skilled and motivated individual to join our Broadband Technical Team in Accrington or Blackburn.
As a Customer Service Technical role with EE, you will be responsible for providing excellent customer service over the phone, resolving technical issues related to broadband services.
This is an exciting opportunity for someone who enjoys problem-solving, has a passion for technology, and is naturally helpful and calm.
You will work closely with customers to understand their queries and provide timely and effective solutions. You will also have the opportunity to develop your skills and knowledge through ongoing training and development programs.
The ideal candidate will possess excellent communication and interpersonal skills, be able to work in a fast-paced environment, and have a flexible approach to work.
About the Benefits
- A competitive starting salary of £23,504 rising to £24,064 after 8 months, plus additional benefits including huge discounts on EE and BT products, season ticket loan, volunteering days, and optional private healthcare and dental.
- Ongoing training and development opportunities to help you achieve your career goals.
- A supportive team culture and collaborative working environment.
- The opportunity to make a real difference in the lives of our customers.
About Us
EE is a leading telecommunications company that provides a wide range of services including mobile, broadband, and TV. We are passionate about delivering exceptional customer service and have a reputation for being one of the most innovative and customer-focused companies in the industry.
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