Mail Carrier Associate
1 month ago
Knaresborough, North Yorkshire, United Kingdom
Royal Mail Group
Full time
About the Job:
The Mail Carrier Associate role involves working as part of a dedicated team to deliver mail and packages to local communities, ensuring that customers receive their items in a timely and efficient manner.
Key Responsibilities:
- Deliver mail and packages to residential and business addresses within assigned areas, prioritizing tasks to meet deadlines.
- Provide exceptional customer service, responding to queries and resolving any issues promptly.
- Work closely with colleagues to ensure seamless delivery operations, maintaining high levels of productivity and efficiency.
- Adhere to health and safety guidelines when operating company vehicles and handling mail/packages.
Salary and Benefits:
We offer a competitive monthly salary equivalent to £12.54 per hour, paid for 30 hours of work per week, plus overtime opportunities at 1.25 times the standard hourly rate. Other benefits include:
- 22.5 days' holiday entitlement, rising with length of service (pro-rata).
- Full uniform and PPE provided.
- Access to a company pension scheme with competitive contribution rates.
- Development opportunities, including trainee manager roles and apprentice schemes.
- Family-friendly benefits, including enhanced maternity pay, paternity leave, adoption leave, and shared parental leave.
- Wellbeing support, including 24/7 access to tools and services to aid physical and mental health.
- Discounts on high-street vouchers, travel, attractions, beauty products, gym membership, and more.
Requirements:
We welcome applications from individuals with:
- Excellent communication and customer service skills.
- Ability to work independently and as part of a team.
- Full UK manual driving licence.
- Prior experience in a delivery or customer-facing role (desirable).