Freight Forwarding Coordinator
4 days ago
Job Role:
Silver Arrow Recruitment is looking for an experienced Ocean Export Operator to fill a permanent position in Birmingham. The successful candidate will have experience in freight forwarding, particularly with hazardous goods, and will be responsible for ensuring smooth operations.
Key Responsibilities:
- Establish strong relationships with clients to deliver excellent service quality.
- Maintain accurate records and ensure timely delivery of freight with all necessary documentation.
- Arrange transportation with shipping companies.
- Verify and invoice freight before dispatch.
- Keep essential documents up-to-date as required.
- Respond promptly to customer inquiries and requests.
- Communicate effectively with international agents, suppliers, and customers.
- Utilize ERP and SAP systems when necessary.
- Assume responsibility for ongoing training and professional development to improve job performance.
Requirements:
- Relevant experience in hazardous goods management.
- Exceptional communication skills to present a professional image to clients and suppliers.
- Ability to handle pressure and maintain composure in challenging situations.
- Capacity to manage and coordinate with international logistics partners.
- Strong organizational skills to prioritize tasks accurately and meet deadlines.
- Effective problem-solving skills and a positive attitude.
- Commercial acumen to foster repeat business and develop new opportunities.
- Drive to excel and contribute to the company's growth.
Benefits:
- Pension Plan.
- Opportunities for Professional Growth and Development.
- Convenient On-Site Parking.
Estimated Annual Salary: £31,750 - £36,250
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