Freight Forwarding Coordinator

4 days ago


Birmingham, Birmingham, United Kingdom Silver Arrow Recruitment Full time

Job Role:

Silver Arrow Recruitment is looking for an experienced Ocean Export Operator to fill a permanent position in Birmingham. The successful candidate will have experience in freight forwarding, particularly with hazardous goods, and will be responsible for ensuring smooth operations.

Key Responsibilities:

  • Establish strong relationships with clients to deliver excellent service quality.
  • Maintain accurate records and ensure timely delivery of freight with all necessary documentation.
  • Arrange transportation with shipping companies.
  • Verify and invoice freight before dispatch.
  • Keep essential documents up-to-date as required.
  • Respond promptly to customer inquiries and requests.
  • Communicate effectively with international agents, suppliers, and customers.
  • Utilize ERP and SAP systems when necessary.
  • Assume responsibility for ongoing training and professional development to improve job performance.

Requirements:

  • Relevant experience in hazardous goods management.
  • Exceptional communication skills to present a professional image to clients and suppliers.
  • Ability to handle pressure and maintain composure in challenging situations.
  • Capacity to manage and coordinate with international logistics partners.
  • Strong organizational skills to prioritize tasks accurately and meet deadlines.
  • Effective problem-solving skills and a positive attitude.
  • Commercial acumen to foster repeat business and develop new opportunities.
  • Drive to excel and contribute to the company's growth.

Benefits:

  • Pension Plan.
  • Opportunities for Professional Growth and Development.
  • Convenient On-Site Parking.

Estimated Annual Salary: £31,750 - £36,250



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