Education Technology Coordinator

3 days ago


Bristol, Bristol, United Kingdom Best Practice Network Full time

We're committed to excellence in education at Best Practice Network. As an eLearning coordinator, you'll play a vital role in supporting our teams and delivering exceptional results. Your expertise in at least one of our core programmes will be highly valued, and you'll have the opportunity to work closely with multiple departments.

Job Description:

  • Provide first line support for enquiries via phone, tickets, and live chats.
  • Support participants, associates, and head office colleagues.
  • Prepare for programme intake launches by collaborating with stakeholders and meeting tight deadlines.
  • Offer technical support for ad hoc zoom meetings and webinars, and edit recordings to meet GDPR legislations.

Requirements:

  • Experience of working in a customer service and/or administrative role is essential.
  • Excellent communication skills, both written and spoken.
  • Highly IT competent.
  • Active problem solver and quick learner.

Estimated Salary: £27,500 - £32,000 per annum

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Access to the latest technology and tools.


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