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Lead Business Analyst
2 months ago
Netcel is a dynamic digital product consultancy with a bold vision and growth strategy. We partner with leading organisations to create tailored digital products and experiences that drive exceptional outcomes. Our core technology is the Optimizely Digital Experience Platform, and we are recognised as one of the UK's leading specialists.
Job DescriptionWe are seeking a highly skilled Lead Business Analyst to head up our Business Analysis (BA) function. As a key member of our team, you will be responsible for leading the BA team, understanding and interpreting client requirements for digital solutions, and shaping and prioritizing digital product backlogs based on client value and delivery feasibility.
Key Responsibilities- Strategically and operationally lead and grow the Business Analysis team at Netcel.
- Identify and establish best practice across the BA function.
- Lead and mentor the BA team, fostering a collaborative and high-performing team.
- Provide guidance and training to team members, helping them to develop their skills and knowledge.
- Take ownership of the entire requirements process, from elicitation to documentation and sign-off, ensuring clarity and alignment with project goals.
- Ensure all requirements are accurately captured, validated, and agreed upon with stakeholders.
- Act as a bridge between clients, development teams, and other internal departments to ensure seamless communication and collaboration.
- Work closely with the client and development team to create detailed and complete user stories.
- Lead activities and engagement with stakeholders to elicit scope and requirements, such as demonstrations, business training, and handover of the solution.
- Work closely with the experience, solution engineering, and quality assurance teams to ensure the solution is in line with business goals.
- Contribute to project success by ensuring the right resources are allocated and by actively participating in resourcing decisions.
- Support the delivery lifecycle and team in solutions design and implementation.
- Support triage during testing cycles.
- Manage the backlog from feature design through to story definition.
- Identify prioritisation criteria based on client impact and delivery feasibility for prioritising and sizing the backlog (along RICER or other best practice standards).
- Prioritise the backlog to provide business value and meet objectives.
- Set workstream goals, success measures, and subsequent reporting.
- Contribute to the work of business managers and strategic product owners to define a product strategy and roadmap.
- Participate in estimations, pre-sales activities, and proposal development to support business growth.
- Attend stand-ups, planning sessions, demos, and retrospectives.
- Demonstrable Business Analyst experience, ideally in a digital product consultancy, agency or similar company.
- Several years experience as a digital business analyst across a major digital product or digital product portfolio in a senior or lead capacity.
- Full project and development lifecycle experience, from requirements capture and design through to supporting the testing and delivery.
- Knowledge of digital product solutions and best practice approaches and methodologies.
- A great understanding of responsive websites, IA/UX, prototyping, design, build and third-party integration.
- Experience in defining, growing and leading a team of high performing BA professionals.
- Excellent communication skills and the ability to communicate confidently at all levels of the organisation.
- The ability to manage multiple workstreams and clients.
- Experience of digital products using Digital Experience Platforms (such as Optimizely, Adobe, Sitecore, Acquia or similar).
- Experience of defining and delivering client centric product handover and training programmes.
- Working knowledge of current and emerging web technologies.
- Recognisable Business Analyst certification.
- A dynamic and collaborative work environment.
- Opportunities for growth and development.
- A competitive salary and benefits package.
- A hybrid working model with flexible hours.
- A stylish open plan office in St Albans with excellent transport links.
- Regular social events and team-building activities.
- A health cashback scheme and shopping rewards scheme.
- A cycle-to-work scheme and bonuses for length of service.
At Netcel, we value diversity, equality, and inclusion. We strive to create a workplace where everyone feels welcome, valued, and empowered to contribute their best work. We believe in the importance of work-life balance and offer flexible working arrangements to support our employees' needs.
We are committed to making a positive impact on the environment and society. We have ambitious CSR and ESG targets and support a variety of charities through fundraising and volunteering.
