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Front of House Team Member

2 months ago

Redcar, Redcar and Cleveland, United Kingdom The Inn Collection Group Full time
Front of House Team Member Opportunity

We are seeking a skilled and enthusiastic Front of House Team Member to join our team at The King's Head Inn, a quintessential country pub with rooms in Newton under Roseberry. As a Front of House Team Member, you will be the face of our inn, providing exceptional customer service and creating a warm and welcoming atmosphere for our guests.

Key Responsibilities:
  • Meet and greet customers, taking food and drink orders and delivering excellent service
  • Work collaboratively with the kitchen team to deliver great food and exceptional customer experiences
  • Manage bar service, including taking payments and delivering bills efficiently
  • Support your team to ensure a seamless and enjoyable experience for our customers
  • Adhere to standards to maintain a safe and welcoming environment
Why Work with Us?

At The Inn Collection Group, we pride ourselves on delivering hospitality that exceeds our guests' expectations. As a Front of House Team Member, you will be part of a dynamic and supportive team that is passionate about making people happy. You will enjoy a range of benefits, including:

  • Extra paid holiday in the month of your birthday
  • 50% off food in any of our inns
  • 1 bed and breakfast in any of our inns during January, February, or March
  • 1/3 off room bookings all year round
  • Friends and family pass - 15% off bed and breakfast rate
  • 50 on the day bookings for bed and breakfast at any of our inns
  • Employee Assistance Programme - 24/7 confidential support
  • Weekly pay available
  • Tronc (tips)
  • Working for a Best Pub Employer at the Publican Awards
  • Paid breaks in our inns
  • Work for an Employer that gives back to their local community via our Give INN Back scheme
  • Mental Health awareness within the workplace - Training provided for all managers
  • Flexible working available

Age-related pay rates apply for Under 21s.