Director of Facilities Excellence

2 weeks ago


Manchester, United Kingdom Sodexo Full time
Role Overview

We are seeking a highly skilled Director of Facilities Excellence to lead our Hard FM services team. As the head of this department, you will be responsible for delivering top-tier facilities management services under a prestigious PFI contract.

Your expertise will be crucial in managing a team of dedicated professionals, ensuring the smooth delivery of hard FM services. You will be accountable for maintaining statutory performance compliance, stakeholder satisfaction, and financial performance, as well as the delivery of all Hard FM projects.

Main Responsibilities
  1. Service Delivery: Oversee the day-to-day management of FM services, including planned preventative maintenance and reactive client needs.
  2. Financial Performance: Manage financial performance, keeping PMS deductions and penalties to a minimum.
  3. Contractor Management: Manage sub-contractors and suppliers, ensuring service delivery and innovation.
About You

You will already have held a similar role and have proven ability to deliver a commercially led PFI contract in a complex FM environment. A passion for continuous improvement is essential, as is a driving force for quality service and compliance.

The ideal candidate will possess:

  • An ONC/HNC in Mechanical/Electrical Engineering or Building Services, with NEBOSH qualification preferred.
  • Advanced stakeholder management skills.
  • Experience in coaching and influencing teams for high performance.
  • Financial acumen, including P&L management, with a focus on driving contract success.
  • IT proficiency, especially with MS Office applications.
What We Offer

A competitive salary of £80,000 to £90,000 (depending on experience), plus access to a range of excellent benefits, including:

  1. 20% performance-related bonus.
  2. £1,300 flexi benefit fund.
  3. Employer pension contribution.
  4. Life assurance - 1 x annual salary.

This role offers a unique opportunity to take your career to the next level in a dynamic and impactful position within Sodexo, a global leader in services that improve quality of life.


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