Global Account Coordinator

4 weeks ago


Warrington, Warrington, United Kingdom People2.0 Full time
Job Description

As a Client Partnership Specialist, you will be responsible for achieving company objectives for client retention and satisfaction.

Your key responsibilities will include:

  • Working with client principals and managers to enhance the People 2.0 relationship for improved sales, efficiency, and financial performance
  • Ensuring the highest level of customer satisfaction to promote client retention

You will handle service calls and inquiries from owners, principals, and managers personally.

Additionally, you will:

  • Serve as a subject matter expert for the department and coordinate with leads to address field issues and client service needs
  • Monitor client satisfaction, conduct surveys, and engage in initiatives to improve services and delivery processes

Conduct Quarterly Business Reviews with client principals.

  • Provide up-to-date market intelligence to aid clients in growth planning

Maintain regular communication with clients, making field visits as needed to observe operations and identify opportunities.

  • Advise and assist clients in improving service delivery, sales efforts, and profitability
  • Identify and communicate opportunities for service expansion and improvement


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