Vulnerable Customer Support Specialist

About the RoleThe OSB Group is seeking a Vulnerable Customer Coach to join our Financial Support Team. As a key member of the team, you will play a crucial role in ensuring that our customers receive the support they need to manage their mortgage payments.Key ResponsibilitiesCoach team members on effectively identifying and managing vulnerabilities among...

About OSB Group:We are a leading financial services company dedicated to delivering tailored support to customers facing financial difficulties. Our commitment to diversity and inclusion is reflected in our employee base, which mirrors the diverse nature of our society.As a Customer Service Representative for Vulnerable Individuals, you will play a vital...

Creative Support, a national not-for-profit organisation, is seeking a Care Support Specialist to join their team within a supported living service in Wolverhampton.We are looking for warm, caring and proactive individuals to provide person-centred care and support. The service provides long-term support with a recovery focus for people with mental health...

Senior Customer Service Coordinator OpportunityHays Specialist Recruitment Limited is seeking a highly skilled Senior Customer Service Coordinator to join their team in Wolverhampton. As a Senior Customer Service Coordinator, you will be responsible for providing exceptional administrative support to the helpdesk and operations team, ensuring clients receive...

About the RoleWe are seeking a highly skilled and compassionate Key Worker to join our specialist multi-agency and multi-disciplinary Young Persons Team in Wolverhampton. As a Key Worker, you will play a vital role in providing a high-level service to vulnerable or at-risk young people and their families across different levels of need and support.Key...

As a leading national provider of support services, Creative Support is committed to delivering exceptional care and support to individuals with diverse needs.We are currently seeking a highly skilled Relief Support Worker to join our team in Wolverhampton. The successful candidate will be responsible for providing person-centred support and practical...

About the RoleWe are seeking a skilled and compassionate Youth Support Specialist to join our multi-agency team in Wolverhampton. As a Key Worker, you will play a vital role in providing high-level support to vulnerable young people and their families, working collaboratively to develop plans of support and promote programmes of social education, activities,...

About the RoleWe are seeking a highly skilled Mortgage Arrears Specialist to join our Financial Support Team at OSB. In this role, you will work closely with customers who are experiencing financial difficulties to discuss and arrange suitable repayment options for the timely collection of their mortgage arrears.Key ResponsibilitiesAs a Mortgage Arrears...

About the RoleThe OSB Group is seeking a skilled Complaint Resolution Specialist to join their Customer Relations team. As a key member of the team, you will be responsible for handling complaints received from customers, with a focus on complex and vulnerable cases.Your Responsibilities• Handle all complaints received within the formal response stage of...

We are seeking a dedicated and caring Support Specialist to join our team at Perton First School. The ideal candidate will have experience working with children with special educational needs and a nurturing approach to supporting their development.About the RoleThis fixed term contract, initially from January to July, involves providing 1:1 support to...

We are seeking a Frontline Support Specialist to provide exceptional service and support to our customers. The ideal candidate will be a team player with excellent communication skills and a passion for delivering outstanding customer experiences.Key Responsibilities:Engage with customers through various channels to resolve queries and concerns.Collaborate...

About the RoleThe OSB Group is seeking a skilled Complaints Resolution Expert to join their team. As a key member of the Customer Relations team, you will be responsible for handling complaints received from customers, with a focus on complex and vulnerable cases.Key ResponsibilitiesInvestigate and manage complaints in line with FCA regulationsBuild...

Job OverviewWe are seeking a Senior Customer Experience Specialist to join our client's customer success centre in Wolverhampton. Our client is a market leader in their field, with a strong focus on ESG governance.The ideal candidate will have experience in driving process improvements and developing sustainable change within organisations. They will work...

About the RoleWe are seeking a proactive and compassionate individual to join our multi-disciplinary Young Persons Team in Wolverhampton. As a Key Worker, you will play a vital part in providing a high-level service to vulnerable or at-risk young people (11-25) and their families across different levels of need and support.About St Giles TrustAn ambitious...

Job SummaryWe are seeking an experienced and skilled individual to join our dynamic Young Persons Team as a Support Worker Specialist. The successful candidate will play a vital role in providing a high-level service to vulnerable or at-risk young people (11-25) and their families across the different levels of need and support.About St Giles TrustSt Giles...

Job SummaryWe are seeking a skilled IT Support Specialist to provide first-tier technical support to our team. As a key member of our IT department, you will be responsible for resolving a wide range of IT and technical issues, ensuring the smooth operation of our systems and infrastructure.Key ResponsibilitiesProvide technical support and guidance to...

About the RoleWe are seeking a skilled and compassionate Support Worker to join our team. In this role, you will work with individuals who are at risk of homelessness, struggling with mental health issues, or dealing with substance misuse. Your primary responsibility will be to provide emotional support, guidance, and advocacy to help them achieve stability...

Job SummaryNew Street Consulting Group (NSCG) is seeking a highly skilled Strategic Customer Retention Specialist to join their team in Wolverhampton. This role offers an exciting opportunity to drive growth and improve customer retention for a leading B2B brand.About the RoleThis interim assignment requires a hybrid professional with expertise in both...

Job OverviewWe are seeking a skilled Mental Health Liaison Specialist to join our team at Black Country Job Support. As a key member of our Urgent Care Services, you will play a vital role in delivering a comprehensive 24/7 Liaison Mental Health Service for the Emergency Department of the Royal Wolverhampton Trust and related hospitals.Main DutiesProvide...

About The RoleAs an IT Support Specialist within GSF Car Parts, you will be responsible for providing technical support to our customers and ensuring the smooth operation of our IT systems. Your primary duties will include acting as the main point of contact for resolving helpdesk tickets, deputizing for the Commercial Systems Controller, and providing...