Customer Service Representative
4 weeks ago
As a Customer Service Administrator, you will play a crucial part in delivering exceptional customer service at all times. Your responsibilities will include handling quotes, enquiries, and orders efficiently, both via telephone and email. You will also be responsible for setting up new customer details on the computer system and processing orders in a timely manner.
Key Responsibilities:
• Handle customer queries and resolve issues promptly and efficiently
• Process orders and liaise with the Warehouse and Purchasing departments to ensure timely product despatch
• Maintain accurate records and update customer information on the computer system
About Our Client:
Our client is a leading FMCG brand specialising in the production and distribution of arts & entertainment ware across the UK and Europe. They are committed to delivering exceptional customer service and strive to make ordering their products an easy, efficient, and enjoyable experience for all customers.
What We Offer:
• Opportunities for career growth and advancement
• A fun and supportive work environment
• Comprehensive training and ongoing professional development
• 22 holidays per annum + bank holidays
• Private Health Insurance
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