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Housekeeping Attendant
2 months ago
As a vital member of our hospitality team, the Room Attendant plays a crucial role in ensuring a welcoming and pristine environment for our guests. Your responsibilities will include:
- Warmly greeting guests and maintaining a professional demeanor at all times.
- Thoroughly cleaning assigned guest rooms, bathrooms, and public areas, ensuring all supplies are replenished to the highest standards.
- Reporting any maintenance issues or defects in guest rooms and common areas to the appropriate department.
- Addressing guest inquiries and complaints with a friendly and efficient approach, always prioritizing guest satisfaction.
- Collaborating with fellow team members to enhance the overall guest experience.
- Adhering to company procedures and checklists to maintain quality control.
- Efficiently managing your work schedule and ensuring your cleaning cart is stocked and ready for use.
- Practicing energy efficiency by turning off lights and equipment when not in use.
- Continuously developing your skills and knowledge through training and teamwork.
What We Offer:
At DoubleTree by Hilton Edinburgh Airport, we value our employees and provide numerous benefits, including:
- Cash incentives for referring friends to our team.
- Long service recognition bonuses and complimentary hotel stays.
- Meals provided during shifts.
- Access to leisure facilities at discounted rates.
- Opportunities for personal development and fully funded apprenticeships.
- Annual holiday entitlements, including bank holidays, with the option to purchase additional leave.
- Pension enrollment.
Ideal Candidate:
The successful candidate will possess:
- A passion for hospitality and a willingness to learn.
- A positive attitude and a commitment to making guests smile.
- Strong communication skills and excellent grooming standards.
- The ability to work flexible hours, including mornings, evenings, and weekends.
- A dedication to delivering exceptional customer experiences.
If you are enthusiastic about providing outstanding service and contributing to a team-oriented environment, we encourage you to consider this opportunity.