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Housekeeping Attendant

2 months ago


Dalkeith, Midlothian, United Kingdom DoubleTree by Hilton Edinburgh Airport Full time
Position Overview:

As a vital member of our hospitality team, the Room Attendant plays a crucial role in ensuring a welcoming and pristine environment for our guests. Your responsibilities will include:

  • Warmly greeting guests and maintaining a professional demeanor at all times.
  • Thoroughly cleaning assigned guest rooms, bathrooms, and public areas, ensuring all supplies are replenished to the highest standards.
  • Reporting any maintenance issues or defects in guest rooms and common areas to the appropriate department.
  • Addressing guest inquiries and complaints with a friendly and efficient approach, always prioritizing guest satisfaction.
  • Collaborating with fellow team members to enhance the overall guest experience.
  • Adhering to company procedures and checklists to maintain quality control.
  • Efficiently managing your work schedule and ensuring your cleaning cart is stocked and ready for use.
  • Practicing energy efficiency by turning off lights and equipment when not in use.
  • Continuously developing your skills and knowledge through training and teamwork.

What We Offer:
At DoubleTree by Hilton Edinburgh Airport, we value our employees and provide numerous benefits, including:

  • Cash incentives for referring friends to our team.
  • Long service recognition bonuses and complimentary hotel stays.
  • Meals provided during shifts.
  • Access to leisure facilities at discounted rates.
  • Opportunities for personal development and fully funded apprenticeships.
  • Annual holiday entitlements, including bank holidays, with the option to purchase additional leave.
  • Pension enrollment.

Ideal Candidate:
The successful candidate will possess:

  • A passion for hospitality and a willingness to learn.
  • A positive attitude and a commitment to making guests smile.
  • Strong communication skills and excellent grooming standards.
  • The ability to work flexible hours, including mornings, evenings, and weekends.
  • A dedication to delivering exceptional customer experiences.

If you are enthusiastic about providing outstanding service and contributing to a team-oriented environment, we encourage you to consider this opportunity.