Cyber Security Service Manager
4 weeks ago
Cyber Security Service Manager Job Description
Cyber Security Service Manager is a pivotal role at Telefonica Tech, responsible for managing and delivering cybersecurity services to our clients. As the primary liaison between our organization and assigned clients, you will ensure that all contracted services are executed to the highest standards.
Key Responsibilities:
- Client Management: Serve as the primary point of contact for assigned clients regarding contracted cybersecurity services.
- Contract Management: Oversee the management of cybersecurity service contracts, ensuring adherence to budgetary constraints and milestone deadlines.
- Working Group Coordination: Lead and coordinate working groups, either fully or partially dedicated to assigned clients.
- Cybersecurity Advice: Provide expert advice and consultation on cybersecurity matters for clients.
- Interaction Facilitation: Facilitate interaction with commercial teams, business development units, suppliers, and manufacturers involved with assigned clients.
- Incident Management: Manage technical escalations and coordinate responses to security incidents or issues for clients.
Technical Knowledge:
- Cybersecurity Expertise: Comprehensive knowledge across all areas of cybersecurity, including perimeter security and system security solutions, security monitoring systems and incident management, cyber threats and vulnerabilities management, offensive security practices, detection and response strategies, forensic analysis, and regulatory compliance.
Soft Skills:
- Client Management Skills: Strong client management skills, crisis management capabilities, and the ability to navigate complex problems requiring collaboration across various areas, departments, or companies.
- Leadership Abilities: Excellent communication skills, leadership abilities, and team management experience.
Qualifications:
- Certifications: CISSP (Certified Information Systems Security Professional), CISM (Certified Information Security Manager), and Advanced Technical Certifications.
Additional Requirements:
- UK Residency: Must have the right to live and work in the UK.
- Driving Licence: Must have full and valid UK driving licence and access to own transport to travel between sites.
- DBS Vetting: Any offer would be conditional upon the successful candidate passing a full DBS national security vetting process.
- Compliance: Compliance to ISO27001, ISO27018, ISO20000, ISO22301, and ISO9001 is essential to our business.
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