Receptionist Coordinator

1 day ago


Chichester, West Sussex, United Kingdom NHS Full time

Job Overview

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This role is ideal for a skilled communicator with experience in handling high-pressure situations. As a Receptionist Coordinator, you will be the first point of contact for patients, families, and healthcare professionals.

The estimated salary for this position is £22,000 - £25,000 per annum, depending on location and experience.

About the Role

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You will be responsible for answering incoming calls, responding to emergencies, and monitoring alarms. This requires excellent telephone manner, customer service skills, and a good level of keyboard skills.

As a team player, you will work closely with other departments to ensure seamless communication and patient care. A GCSE grade C or above in English is required, and IT knowledge to operate PC-based software systems is also necessary.

What We Offer

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We provide a supportive environment where you can grow and develop your skills. Our diverse team values inclusivity and encourages creativity and innovation.

A range of staff networks are available to help break down barriers and promote diversity. You will have opportunities for learning, teaching, and training to enhance your career.

Key Responsibilities

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• Answer all incoming and internal calls in a responsive and professional manner

• Carry out processes and procedures involving Switchboard Services, including emergency protocols

• Monitor and respond to alarms, such as medical and security alerts

• Manage equipment maintenance and report faults or defects

Person Specification

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• GCSE grade C or above in English

• IT knowledge to operate PC-based software systems

• Excellent communication and customer service skills

• Ability to work under pressure and maintain a calm demeanor



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