Complex Care Officer

5 days ago


London, Greater London, United Kingdom NHS Full time

NHS North West London Integrated Care Board (NHS NWL ICB) is seeking a highly skilled Complex Care Officer - Administrative Assistant to provide high-level administrative support to the Complex Care team. This role involves managing clinical and financial records, producing accurate minutes from meetings, and communicating decisions in a timely and effective manner.

About the Team

The Complex Care team provides management and oversight of placements and services for individual patients with complex mental health needs. The team works closely with partners, including Councils, NHS provider Trusts, GPs, and voluntary and community organisations, to plan and allocate health and care resources.

Key Responsibilities
  1. Manage clinical and financial records, updating funding agreements and financial records.
  2. Produce accurate, clear, and high-quality minutes from meetings where clinical and technical language is often used.
  3. Communicate and follow up on decisions in a timely, accurate, and effective way, helping to problem-solve issues in a customer-friendly manner.

This role requires strong administrative procedures, basic project management, and Excel skills, as well as excellent time management and communication skills. We are offering a competitive salary of approximately £25,000 - £30,000 per annum, depending on experience.



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