Facilities Coordinator
5 days ago
Job Title: Facilities Coordinator
Job Summary:
We are seeking a highly organized and detail-oriented Facilities Coordinator to join our team at Macro. As a key member of our facilities management team, you will play a crucial role in ensuring the smooth operation of our facilities and contributing to the overall success of our organization.
Key Responsibilities:
- Assist with a variety of tasks related to the maintenance and upkeep of our facilities, including ensuring that facilities are stocked with necessary supplies and equipment.
- Coordinate with vendors and contractors as necessary to ensure timely and efficient completion of tasks.
- Provide a highly professional and efficient Client Reception and Office Management support service, including receiving and welcoming all visitors to reception and creating a favourable impression of the company.
- Ensure that provision is made to answer the telephone switchboard in a professional and timely manner.
- Adhere to and work in line with the company security policy, including registering all visitors & contractors onto Appspace visitor registration software.
- Ensure that reception cover and day-to-day responsibilities continue during planned periods of leave and a detailed handover is provided during these times.
- Ensure that the provision of stationery and office supplies, consumables and catering products are always available.
- Sort and distribute incoming mail within and between offices, ensuring that outgoing mail/packages are prepared for courier collections, arranged as required.
- Ensure that all reprographic machines remain in good working order, providing a consistent service and troubleshooting where required.
- Proactively manage the cleaning provider and general office conditions to the highest standard within the office.
- Initiate documented contractor / supplier / team meetings as required to maintain full commitment to service excellence.
- Manage planned preventative and reactive maintenance with sub-contractors to ensure the service provided is in line with full statutory compliance.
- Conduct and commit to timely and regular workplace and safety inspections in line with Macro Quality, Health, Safety and Environment requirements and maintain good housekeeping.
- Contribute to First Aid, Security, and Fire safety requirements.
- Regularly update the site operations file to ensure that all aspects of the Macro Facilities service are documented and current.
- Work in line with the Client's environmental policy and initiatives, leading by example.
- Resolve any problems or complaints, handling all queries within the bounds of own knowledge and experience, but equally taking appropriate decisions about when to escalate issues upwards.
- Fluent in English Language, both written and spoken.
- Computer literate and able to use standard word processing and spread sheet software.
- Familiarity with office network telephony systems.
- Experience of working in a Facilities Management operation.
- Previous experience of working in an outsourced contract environment.
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