Assistant Shop Manager
3 days ago
We are seeking a highly motivated and experienced individual to fill the role of Assistant Shop Manager at Age UK. The successful candidate will possess excellent leadership and communication skills, with a proven ability to work collaboratively with the Shop Manager to drive sales and customer satisfaction. Key responsibilities will include leading a team of volunteers and staff, delegating and coaching staff, and managing time under conflicting priorities.
The ideal candidate will have a strong background in retail, with experience in a customer-facing role and a proven ability to understand and establish successful retail processes. They will also possess IT literacy and numeracy skills, as well as the ability to lift and carry bags of stock up to 10kg. In return for their skills and experience, the successful candidate will enjoy a 28 hour working week, 25 days holiday (pro-rata) + bank holiday allowance, and a generous pension.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme.
About the Role- Lead a team of volunteers and staff
- Delegating and coaching staff
- Manage time under conflicting priorities
- Excellent customer services skills
- IT literacy and numeracy skills
- The ability to understand and establish successful retail processes
- 28 hour working week
- 25 days holiday (pro-rata) + bank holiday allowance
- Generous pension
- Great discounts and rewards through Blue Light Card and BenefitHub
- Life assurance, Bupa health cashback plan
To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
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