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Mail Delivery Specialist

1 month ago

Crawley, West Sussex, United Kingdom Royal Mail Full time

About the Job:

We are looking for a highly skilled Mail Delivery Specialist to join our team in Crawley. As a critical component of our delivery network, you will be responsible for ensuring timely and secure delivery of mail and parcels to customers across the region.

Job Description:

  • Deliver mail and parcels to customers in a professional and courteous manner
  • Provide exceptional customer service, responding to customer inquiries and resolving any issues efficiently
  • Collaborate with colleagues to achieve delivery targets and optimize operational efficiency
  • Accurately record deliveries and handle customer complaints effectively

Requirements:

  • Valid UK manual driving license with no more than 6 penalty points
  • Outstanding communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Exceptional organizational and time management skills

Benefits:

  • A market-leading salary of £12.54 per hour (paid monthly)
  • Overtime paid at 1.25 times the normal hourly rate
  • Competitive holiday package (22.5 days pro-rata, rising with length of service)
  • Comprehensive benefits package, including full uniform, company pension scheme, and family-friendly perks
  • Opportunities for career growth and professional development