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Membership Sales Representative
2 months ago
We are seeking a highly motivated and customer-focused Membership Sales Representative to join our team at Bannatyne. As a key member of our sales team, you will be responsible for promoting and selling memberships to prospective members, ensuring a high level of customer satisfaction, and driving the growth of our membership base.
Key Responsibilities- Promote and sell memberships through tours, presentations, and follow-ups with prospective members.
- Conduct engaging and informative tours of the club, highlighting key features and benefits.
- Lead, mentor, and manage a team to achieve and exceed membership KPIs.
- Develop and implement strategic sales plans to drive new membership acquisition and retention.
- Monitor sales performance metrics and provide actionable insights to improve results.
- Build and maintain strong relationships with prospective and existing members.
- Collaborate with marketing and operations teams to develop promotional campaigns and special offers.
- Ensure a high level of customer satisfaction by addressing inquiries and resolving issues promptly.
- Good organisational and multitasking abilities.
- The ability to think outside the box and be a self-starter with your own initiative.
- Strong interpersonal and communications skills and a customer-focused attitude.
- A genuine passion for health, wellness, and customer service.
- The ability to establish rapport, build trust, and demonstrate credibility.
- The ability to work to deadlines and be KPI-driven.
- Ability to work flexible hours, including weekends and holidays.
- Previous experience in a sales, customer service, or fitness environment.
- Strong sales and negotiation skills with a proven track record of achieving targets.
- A degree or qualification in sales, marketing, or a related field.
Bannatynes are dedicated to creating a positive and inclusive work environment where our team members can thrive. As a Membership Sales Representative, you will have the opportunity to be a key player in our growth, connecting people with fitness solutions that improve their lives.
We offer competitive compensation, opportunities for professional development, and a supportive team culture.
