Food Service Director

5 days ago


Leamington Spa, Warwickshire, United Kingdom Mercure Walton Hall Hotel & Spa Full time
Hospitality Management Lead

We are looking for a talented Hospitality Management Lead to join our team at Mercure Walton Hall Hotel & Spa. As a Hospitality Management Lead, you will be responsible for managing the operations of our Food and Beverage outlets to deliver an exceptional guest experience.

Key Responsibilities:
  • Develop and implement strategies to enhance customer satisfaction and loyalty
  • Collaborate with the team to maintain exceptional levels of customer service
  • Manage team performance and provide coaching to ensure operational excellence
  • Incentivise team members to maximise sales and revenue
Requirements:
  • Passionate and willingness to learn
  • Able to lead from the front and have strong interpersonal and communication skills
  • Previous experience of managing a department and Profit and Loss margins
  • Experience of managing people and developing people
About Us:

Mercure Walton Hall Hotel & Spa operates branded hotels in key locations across the UK and Ireland. We pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service.

The estimated salary for this position is £30,000 - £50,000 per year, depending on experience.



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