Contact Centre Team Leader
4 weeks ago
We're looking for a talented Contact Centre Team Leader to join our team at Trust Ford.
You'll be responsible for leading a team of customer service professionals, ensuring that our customers receive the best possible experience.
Key Responsibilities:
- Lead a team of customer service representatives
- Develop and implement performance improvement plans
- Collaborate with the Contact Centre Manager to achieve business objectives
- Ensure compliance with company policies and procedures
What We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and development
- Flexible working arrangements
- Discounted car purchase scheme
About Us:
Trust Ford is a leading automotive retailer with a commitment to excellence in customer service. We're passionate about delivering exceptional experiences for our customers and employees alike.
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