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Dynamic Floor Supervisor
2 months ago
We are seeking a highly skilled and motivated Floor Manager to join our team at our Bluewater store in Kent. As a key member of our store leadership team, you will be responsible for delivering exceptional customer experiences, leading and developing a high-performing team, and driving sales growth.
Key Responsibilities:
- Lead and motivate a team of stylists to deliver outstanding customer service and sales results
- Develop and implement effective floor plans and rotas to maximize sales and customer engagement
- Work closely with the management team to achieve store targets and KPIs
- Provide coaching and support to team members to improve their skills and performance
- Manage day-to-day store operations, including inventory management and visual merchandising
- Collaborate with the specialist customer experience team leaders to manage team KPIs and SLAs for online customer support
Requirements:
- Proven experience in a retail leadership role, with a strong track record of delivering sales growth and customer satisfaction
- Excellent leadership and communication skills, with the ability to motivate and develop a high-performing team
- Strong commercial acumen, with the ability to analyze sales data and make informed decisions
- Ability to work in a fast-paced environment, with a strong attention to detail and ability to prioritize tasks effectively
- Knowledge of retail systems and processes, with the ability to learn new systems and processes quickly
What We Offer:
- A competitive salary and benefits package
- Opportunities for career development and progression
- A dynamic and supportive work environment
- A generous wardrobe allowance and access to our latest products
- A range of employee benefits, including discounts on our products and services
About Us:
We are a global brand with a passion for fashion and a commitment to delivering exceptional customer experiences. We are proud to be a disability committed certified employer and are committed to creating an inclusive and diverse work environment.
How to Apply:
If you are a motivated and experienced retail leader looking for a new challenge, please submit your application, including your CV and a cover letter outlining your experience and qualifications.