Benefits and Housing Advisor

13 hours ago


Rugby, Warwickshire, United Kingdom Rugby Borough Council Full time

Community Development Professional

We are seeking an enthusiastic, reliable, and committed individual to join our Benefits Team as a Community Development Professional. This role offers a unique opportunity to learn and develop skills in administering Housing Benefit, Council Tax Reduction, and Discretionary Housing Payment applications.

You will be part of a small team that works closely together but also collaborates with other teams, such as Housing, Homelessness, and Council Tax, to provide exceptional support to members of our community.

To succeed in this role, you will need:

  • A genuine interest in Local Government and helping residents of Rugby
  • Strong Customer Service skills
  • A good standard of education, including Maths and English GCSE grade C/4 or above
  • Practical experience with ICT systems, including MS Office, particularly Outlook, Word, and Excel
  • Good written and oral communication skills, enabling effective interaction with diverse individuals
  • The ability to work effectively as part of a team, use personal initiative, and take responsibility for individual tasks
  • The capacity to work under pressure in a performance-managed environment

In return, you will receive:

  • An estimated salary of £26,500 per annum, based on experience
  • 35 days leave, including 8 Bank Holidays and 3 extra days typically taken at Christmas
  • Generous Local Government Pension Scheme
  • Flexi time scheme
  • Annual leave purchase scheme
  • Structured Induction Program
  • Learning and Development opportunities, including Future Leaders programs
  • Payment of professional subscriptions for approved professionals
  • Family-friendly policies
  • Independent support for your health and wellbeing
  • Compassionate leave
  • Additional benefits, including Retail Discounts, Car Salary Sacrifice & Cycle to Work scheme

Please note that the salary may vary based on experience.



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