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Enterprise Infrastructure Leadership Role

1 month ago

Gatwick, United Kingdom Clearwater People Solutions Full time

Job Description

We're seeking a highly experienced IT Service Manager to lead our team and deliver exceptional service to our clients. As an IT Service Manager, you'll be responsible for managing a team of technical experts and working closely with stakeholders to ensure the smooth operation of our systems.

About the Role:

This is a fantastic opportunity to develop your skills and experience as an IT Service Manager. You'll work closely with our infrastructure, security, development, and solution architecture teams to manage and enhance the support for our enterprise systems.

Key Responsibilities:

  • Manage and co-ordinate support teams to ensure efficient resolution of issues.
  • Develop and implement strategies to improve service delivery and reduce downtime.
  • Liaise with stakeholders to understand their needs and expectations.
  • Maintain accurate records of service performance and provide regular reports to senior management.

Salary Information: The estimated salary for this role is around £52,000 per annum, depending on experience and other factors.