Sales Account Coordinator

4 weeks ago


Worcester, Worcestershire, United Kingdom Hewett Recruitment Full time
Sales Account Coordinator Job Description

Are you a proactive and responsive individual with solid previous experience of working within a commercial environment? If so, this could be an ideal opportunity to join a forward-thinking, innovative organisation.

Based in Worcester, our client operates a positive working culture and environment, offering a competitive salary and benefits. Some key duties and responsibilities will include:

Providing support and guidance, mainly by telephone, to allocated customers to drive retention and increased revenue
Maximising customer service and satisfaction
Assisting and dealing with all other incoming customer and Account Management type queries
Promoting products and services

Key responsibilities will include managing a group of defined customers, providing support, guidance, and advice on product solutions over the telephone, working alongside internal teams and other Account Managers to manage queries from all customers, and maximising order intake by providing timely support and delivering excellent customer service.

Requirements include previous experience in a similar commercial role, exceptional verbal and written communication skills, excellent attention to detail, and a passion for delivering exceptional customer service. If you are a good team player, self-motivated, and able to multitask and prioritise workloads, this could be the ideal opportunity for you.

Key Skills and Experience:
Previous experience in a similar commercial role
Exceptional verbal and written communication skills
Excellent attention to detail
Passionate about delivering exceptional customer service
Good team player
Self-motivated and able to multitask and prioritise workloads

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