Cyber Infrastructure Specialist
2 days ago
Job Title: Cyber Infrastructure Specialist
Location: Surrey, UK
Estimated Salary: £39,655 per annum
We are seeking a highly skilled Cyber Infrastructure Specialist to join our team at Omega Resource Group. As a key member of our technical team, you will be responsible for delivering outstanding service to our clients through the installation, maintenance, and repair of complex network systems.
Key Responsibilities – Cyber Infrastructure Specialist
- Attend calls for maintenance (both on-site and via telephone) as directed by team coordinators.
- Rectify faults on the first visit where possible, ensuring customer satisfaction.
- Carry out a rolling programme of preventative maintenance visits to ensure optimal system performance.
- Collect and record site configuration information accurately to support efficient troubleshooting and issue resolution.
- Maintain car stock levels for efficient service delivery and minimize downtime.
- Maintain accurate and timely records of all activities to ensure seamless communication with stakeholders.
- Provide out-of-hours cover on a rotating basis to ensure 24/7 support.
- Commission small projects when required, ensuring technical and quality standards are met.
- Carry out audits of quality procedures to ensure compliance with industry standards.
- Provide training to customers and colleagues as required to enhance skills and knowledge.
Qualifications & Requirements – Cyber Infrastructure Specialist
- A strong background in IT infrastructure, with experience in installing, maintaining, and repairing complex network systems.
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