Equipment Service and Maintenance Technician

1 day ago


Peterborough, Peterborough, United Kingdom Briggs Equipment Ltd Full time
About the Role

We are seeking an experienced Field Service Engineer to join our team in Peterborough. As a key member of the service operations team, you will be responsible for attending customer locations to determine the scope of work required, assessing and agreeing with the end user on work priorities, and ensuring safe working practices are adhered to.

The successful candidate will have relevant technical qualifications, previous experience within a similar role, and a good understanding of hydraulic, mechanical, and electrical principles. They must be able to work independently and under pressure, manage and prioritize workload effectively, and understand customer needs.

Responsibilities

  • Determine the likely scope of work required at customer locations.
  • Assess and agree with the end user on work priorities.
  • Ensure safe working practices are adhered to.
  • Liaise with controllers and customers to provide clarity on expected work timescales and costs.
  • Identify root causes of breakdowns and obtain necessary parts in the most cost-effective way, utilizing resources such as the Briggs Technical team when required.
  • Ensure all work meets engineering standards and manufacturer specifications/tolerances.
  • Carry out inspections/checks on own work, ensuring equipment performs satisfactorily and is safe before handing it back to customers.
  • Identify additional work required on machines and inform customers, especially where costs will be incurred, maximizing potential revenue from damaged equipment.
  • Complete job and service documentation correctly, obtaining necessary signatures/documents from customers.

Benefits

  • A competitive base salary of up to £36,209 per annum, based on a 40-hour working week.
  • Overtime payable at x1.5 Monday to Saturday and x2 on Sunday.
  • A vehicle available for private use, subject to tax payments.
  • Future development and career opportunities.
  • A contributory pension scheme with employer contributions up to 6%.
  • A profit-sharing bonus based on business performance.
  • Access to paycare and eyecare health schemes.


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