Luxury Store Manager

4 weeks ago


Bicester, Oxfordshire, United Kingdom OTB Group Full time
Store Manager Job Description

JIL SANDER, a high-end luxury brand, is renowned for its modernity and sophistication. Its commitment to contemporary design combines elegance and purity with innovative materials and exceptional craftsmanship.

The Store Manager will be responsible for ensuring the continuity and maintenance of strategic standards and operational procedures to achieve company goals.

Main Responsibilities:
  • Manage the day-to-day running of the store, overseeing all aspects of store operations.
  • Support with recruitment and conduct performance/probation reviews to ensure team members are meeting expectations.
  • Coach and motivate the team to drive sales and deliver exceptional customer service, creating a customized experience for each customer.
  • Lead the team to transform each customer's experience into a special moment, ensuring high levels of customer satisfaction.
  • Identify opportunities to drive sales and maximize profitability, achieving commercial targets through efficient team organization and product presentation management.
  • Contribute to the improvement of commercial performance through technical knowledge of the product, numerical analysis of sales and stock, product rotation, and supervision of VM replenishment.
Life Skills:
  • Ability to learn and share expertise of products and trends to fit customer needs.
  • Experience in team training, empowerment, and motivation.
  • Attitude to create a positive and inclusive work environment.
  • Adaptability in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment.
  • Strong communication skills (verbal, in person, via email, SMS, etc.).
  • Strong attention to details.
  • Time management.
  • Problem-solving.
  • Omni-channel retail orientation.
  • CRM digital orientation.
  • Flexible availability, including weekends and holidays.
Requirements:
  • Proficiency in English and another language if possible.
  • Customer orientation.
  • At least 3/4 years of experience as a Supervisor or Store Manager in fashion or luxury companies.


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