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Rail Enforcement Officer

2 months ago

Brighton, Brighton and Hove, United Kingdom Govia Thameslink Railway Full time
Job Summary

We are seeking a highly skilled and dedicated individual to join our team as a Rail Enforcement Officer. As a key member of our security team, you will play a vital role in ensuring the safety and security of our passengers and employees.

Key Responsibilities
  • Patrol trains and stations to detect and prevent crime, anti-social behavior, and fare evasion.
  • Work in partnership with other departments and external agencies, including the police, to maintain a secure environment.
  • Respond to emergencies and provide assistance as required to GTR personnel, police, and other emergency services.
  • Engage with customers to raise safety and security awareness and improve customer satisfaction.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career development and growth within the company.
  • A supportive and inclusive work environment.
  • Access to training and development programs to enhance your skills and knowledge.
Requirements
  • Strong customer service skills and ability to build constructive relationships with people at all levels.
  • Excellent interpersonal and communication skills.
  • Ability to work independently and as part of a team.
  • High level of integrity and discretion.
Working for Govia Thameslink Railway

As a member of our team, you will be part of a dynamic and forward-thinking organization that is committed to delivering excellent customer service and ensuring the safety and security of our passengers and employees.