Part Time Dental Receptionist Opportunity

5 days ago


Derby, Derby, United Kingdom Rodericks Dental Limited Full time
Job Summary
Rodericks Dental Limited is seeking an experienced and customer-focused Receptionist to join their team. This full-time position offers a competitive salary ranging from £20,000 to £28,000 per annum, plus a performance-based bonus scheme. The ideal candidate will possess excellent communication and interpersonal skills, with a strong focus on providing exceptional patient experiences.

About the Role
The successful candidate will be responsible for managing diaries effectively, ensuring efficient use of time and maximizing appointment slots. They will also develop knowledge of NHS and private treatment options, working collaboratively with the team to inform patients. Additionally, they will process payments and manage outstanding patient debt efficiently. The role requires a passion for learning about treatment options within the dental sector and a drive for success, seizing opportunities to improve patient outcomes. A competitive salary package and comprehensive training program are offered.

Key Responsibilities
  • Deliver an outstanding patient experience, ensuring seamless communication and resolution of any issues.
  • Manage diaries effectively, ensuring efficient use of time and maximizing appointment slots.
  • Develop knowledge of NHS and private treatment options, working collaboratively with the team to inform patients.
  • Complete relevant forms for NHS and private schemes within agreed timelines.
  • Process payments and manage outstanding patient debt efficiently.

Requirements
  • Excellent communication and interpersonal skills, with a strong focus on customer service.
  • Possess a passion for learning about treatment options within the dental sector.
  • Demonstrate a drive for success, seizing opportunities to improve patient outcomes.
  • Able to work independently, following established processes and procedures.
  • Comfortable working towards practice KPIs (call answer rate, data capture, and rebooking).
  • Proficient in IT, with the ability to learn our SOE software.
  • Maintain a positive attitude, showing resilience and composure in challenging situations.
  • Strong attention to detail, ensuring accuracy and quality in all aspects of work.
  • A dedicated team player, contributing to a collaborative and supportive environment.

What We Offer

We offer a competitive salary, ranging from £20,000 to £28,000 per annum, plus a performance-based bonus scheme.



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