E-Learning Platform Coordinator
14 hours ago
About Us
Allen Lane is a leading provider of innovative learning solutions, and we are seeking a skilled E-Learning Platform Coordinator to join our team.
Job Summary
We are looking for an experienced professional to coordinate the administration of our e-learning platform, ensuring seamless user experiences and efficient course management.
Responsibilities:
- User Management: Manage and maintain the user database, overseeing the transition to automation of user enrolments in partnership with our HR applications support team.
- Course Administration: Maintain all supporting documents and resources relating courses within the LMS, ensuring accuracy and consistency.
- Reporting and Analytics: Provide timely, easy-to-read reports for stakeholder groups, highlighting key metrics and insights.
- System Maintenance: Ensure that all course materials and activities are up-to-date and functioning correctly, resolving any issues promptly.
- User Support: Manage users, groups, and cohorts to ensure the right people have access to the right course and have the necessary permissions.
- Collaboration and Communication: Support course owners in building and managing their courses, advising on appropriate settings, activities, and resources to create engaging learning environments.
- Issue Resolution: Monitor and record LMS issues reported to the L&D Team and escalate through the appropriate channels.
Requirements:
To succeed in this role, you will need:
Technical Skills:
- A robust understanding of Moodle (or similar) as a virtual learning environment, including setting up and managing courses, categories, user enrolments, and permissions.
- Good knowledge of the range, use, and setup of activities available to make courses interactive.
- Prior experience of setting up user permissions, activities, and embedding resources into online courses.
- Strong grammatical skills to create, edit, and proof-read content, with attention to detail and the ability to spot errors.
Personal Qualities:
You should possess:
Excellent Communication Skills: Effective interpersonal skills with the ability to communicate clearly both verbally and in writing to a wide range of people.
Proactivity and Problem-Solving: Ability to work independently and as part of a team to achieve departmental and organisational objectives, with a proactive approach to resolving issues.
Experience: Prior experience in the field of learning technology, specifically in the administration of a Moodle virtual learning environment or similar.
Salary: £26,545-£29,339 per annum.
Benefits: As an employee of Allen Lane, you will be eligible for our comprehensive benefits package, including 17.5% pension contributions.
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