Senior Property Manager

4 weeks ago

United Kingdom Dexters Estate Agent Group Full time
Senior Property Manager Job Description

We are seeking a highly skilled and experienced Senior Property Manager to join our team at Dexters Estate Agent Group. As a key member of our Property Management department, you will be responsible for leading and managing a team of property managers, ensuring the highest standards of service delivery and portfolio growth.

Key Responsibilities:
  • Team Leadership: Lead, mentor, and develop the Property Management team to achieve high performance, excellent service, and team cohesion.
  • Portfolio Oversight: Ensure all managed properties are legal, safe, and ready for occupation, with a focus on compliance and quality standards.
  • Customer Excellence: Deliver a five-star service to landlords and tenants throughout the tenancy lifecycle, enhancing retention and portfolio growth.
  • Pre-Tenancy Inspections: Conduct thorough inspections to ensure properties are in top condition prior to occupation.
  • Relationship Management: Build and maintain long-term relationships with landlords and tenants, identifying new business opportunities.
  • Efficient Issue Resolution: Address maintenance, legal, and tenant-related issues swiftly and professionally.
  • Refurbishment Advocacy: Promote our refurbishments team to improve the quality of our portfolio.
  • Compliance: Stay up to date with property management legislation and ensure compliance across the portfolio.
  • Team Collaboration: Attend regular team meetings to ensure alignment and effective communication across Lettings teams.
Requirements & Skills:
  • Proven Leadership Skills: A track record of managing and motivating a team.
  • Strong Communication Skills: Excellent customer service and negotiating abilities.
  • Property Management Experience: Essential.
  • Problem-Solving Skills: Ability to manage high-pressure situations and troubleshoot effectively.
  • Attention to Detail: Persistence and a team-oriented mindset.
Company Benefits:
  • Competitive Reward Package: Generous salary and bonus.
  • Career Progression: Fast-track opportunities for growth.
  • Comprehensive Training: From apprenticeships to industry-recognized qualifications.
  • Work-Life Balance: Birthday day off, 25+ days of holiday with additional days for long service, and enhanced parental leave.
  • Wellbeing & Support: Access to wellbeing support, beauty/fitness discounts, and social/team events.
  • Charitable Giving: Paid day off to volunteer at a charity of your choice.
  • Sustainability & Savings: Cycle to work scheme, season ticket loan, and more.

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