Italian Language Support Advisor

1 week ago


London, Greater London, United Kingdom DA Financial Trading Recruitment Full time

We are looking for an Italian Language Support Advisor to join our team at DA Financial Trading Recruitment. As a specialist in customer service, you will provide expert support to clients and deliver exceptional results in a fast-paced environment.

This is an exciting opportunity for someone who is passionate about delivering outstanding customer experiences and has a strong understanding of financial markets. You will work closely with other departments to resolve issues and improve communication channels.

Responsibilities:

  • Provide expert support to clients through day-to-day interactions via phone, email, and chat.
  • Deal with technical issues and troubleshoot problems using remote support and one-to-one sessions.
  • Liaise with colleagues to resolve issues and improve communication channels.

The salary for this position is £35,000 per annum, plus bonus and benefits. The role involves working from London's central office, with one day per week spent working from home. We offer a permanent contract with opportunities for career development.

Requirements:

  • Previous experience in a customer-related/support function.
  • Excellent English and Italian language skills, both written and spoken.
  • Knowledge of financial markets and MT4/MT5 platforms would be advantageous.


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